Privacy Policy – Jewel Tel Aviv Hotel
This Privacy Policy describes how R.L. Tel Aviv Hotel Ltd. (“the Hotel”, “we”, “us”) collects, uses, and protects personal information obtained from guests or users of our website (www.jeweltlv.com) and hotel services. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information: – Identifying details: full name, ID/passport number, car number, age, and gender. – Contact details: phone number, email address, and home address. – Booking information: hotel location, stay dates, and payment amount. – Payment details: bank account or credit card details (processed via external provider, not stored). – Hotel stay data: services used, participation in activities, feedback, and CCTV recordings. – Technical and website usage data: IP address, device type, browser information, and site interaction history.
2. How We Collect Information
We collect information in several ways: – Directly from you: when booking, registering, or contacting us. – Automatically: through cookies, logs, and analytics tools. – From third parties: such as travel agents, booking sites, and payment providers.
3. How We Use Information
We use personal data to: – Provide and manage accommodation and related services. – Communicate with guests via email, phone, or messaging apps. – Handle customer service inquiries and feedback. – Send marketing and promotional offers (subject to consent). – Improve website functionality and user experience. – Comply with legal and regulatory obligations.
4. Sharing Information with Third Parties
We may share personal information with: – Service providers and partners assisting in our operations. – Legal or regulatory authorities when required by law. – Affiliated or parent companies within our corporate group. – Third parties involved in mergers, acquisitions, or restructuring.
5. Data Security and Retention
We use industry-standard security measures to protect personal data, though complete security cannot be guaranteed. Data is retained only as long as necessary to fulfill its intended purpose or as required by law.
6. Cookies
The website uses cookies and similar technologies to improve functionality, analyze usage, and deliver targeted advertising. You may disable cookies through your browser settings, though doing so may affect your site experience.
7. Minors
Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
8. Your Rights
You may access, review, or correct your personal information by contacting the hotel at: R.L. Tel Aviv Ltd., 84 Hayarkon St., Tel Aviv. Phone: 03-5163030 | Email: jeweltlv@rl-hotel.co.il
This Privacy Policy was last updated on: September 30, 2025
